What we believe, how we build, and why the AI failure modes you've heard about never ship. Ten minutes here answers most of what an audit call would.
Every business that trades on judgment has made the same purchase: software that promised to save time. Then the intake still gets typed twice, the letters still get drafted from scratch, and the follow-ups still live in someone's head. Even the firms that adopted AI feel it: the chatbot drafts in seconds, and then a professional spends the hour it saved re-checking the output. The tools store the work, or guess at it. Your people still do it. That's the gap: between software that holds information and a system that does the job.
The average lawyer bills less than three hours a day. The rest disappears into intake, documents, email, and admin, and the pattern holds wherever judgment is the product. (Clio Legal Trends Report.)
McKinsey estimates today's AI could take on the tasks that absorb 60 to 70 percent of working time. Almost none of it has been, because nobody engineered it into the way the business actually works. That engineering is the job.
The traditional fix is another hire: roughly $60K a year for an assistant, every year, plus training and turnover (BLS median). A built system costs a fraction of one year of that, once, and it doesn't quit.
From a fifty-person firm to a founder working alone. We shape what we build deliberately, testing it against your own playbooks and verified authority until it holds under real weight, built to outlast the hands that made it. And it works the way understanding works: every correction strengthens a connection, every job leaves the next one a little sharper, daily work compounding into an asset the business keeps.
You've heard the horror stories: chatbots inventing citations, agents acting outside their mandate, a stack of AI subscriptions nobody remembers approving. Those are architecture failures. We engineer them out.
Every draft is grounded in your templates, your data, and your precedents, and tested against your own playbooks and verified authority until it holds under real weight. Nothing reaches a client until one of your people signs off.
Each agent has one defined job, the minimum permissions to do it, and an audit trail of everything it touches. It cannot improvise scope, spend money, or speak for you.
This is not another per-seat SaaS quietly billing every month. It's one engineered system that consolidates the jobs your current subscriptions were supposed to do, and you own it.
Wired into the systems you already pay for: your CRM, your databases, your document store, your LLM subscriptions. Nothing to migrate, nothing to relearn. The stack you have, finally doing the work.
For firms that want zero third-party dependency: a complete system built on open-source models, agents, and tooling, running on infrastructure you control. No vendor can raise the rent on your back office.
We map how work actually moves through your firm: where the hours go, where matters stall, and which modules would pay back first. You keep the findings whether or not you build.
The result: a back office that runs itself, engineered on your stack or fully independent of it, live in four to six weeks, built to outlast the hands that made it.
Start With the AuditAn operating system for judgment work: software workers, built inside accounts you already control, that do defined back-office jobs. They open and route intake, draft documents from your templates, file meeting notes to the right matter or project, and chase follow-ups. Each system ships against written acceptance criteria. It's engineering, not a subscription.
Any business that trades on judgment: law firms, CPA firms, consultancies, and increasingly the founder working alone. If your hours leak into intake, documents, meeting notes, and follow-up, the math works the same; only the scale changes. The estimator has a mode for each. One honest caveat: builds carry a $12,000 minimum, so for very small operations the numbers sometimes say "not yet." The free audit tells you either way, and the findings are yours regardless.
Your choice of two paths. Aligned: we wire the system into what you already pay for, your CRM, databases, document store, and LLM subscriptions. Independent: we build the whole thing on open-source models, agents, and tooling, on infrastructure you control, with no third-party dependency. Either way it lives in accounts your firm owns.
Four to six weeks from kickoff, depending on complexity. The exact schedule is set in the blueprint you sign, and kickoff starts the day your access checklist is complete: the accounts, templates, and a reviewer assigned per module.
Only the people building your system, inside accounts your firm controls. Your data stays yours: never pooled, never resold, never used to train anything. Law firms keep their confidentiality obligations under ABA Model Rule 1.6(c) intact; CPA firms, the same under AICPA confidentiality rules. We work under your access controls, and we'll sign an NDA before the audit if you'd like.